Golf Books ships your
merchandise using South African Post within the South African
borders. You will be notified when your product has been shipped.
Shipping costs are R25.00 per book but subject to change per
Damaged and lost packages:
If you receive a package which was damaged, i.e. the product
inside the package is damaged or some pieces inside the package
are missing, etc., please call us immediately, email your
sales person on record, to report it. You must keep all of
the original packaging. Do not throw anything away. Customer
service will handle the claim process from here as this was
not your fault. If your order was received incomplete, please
call us immediately or email us.
If you receive your merchandise by other freight, pay special
attention to what it says on the paperwork you will be asked
to sign. You must count and confirm the number of books before
signing. If you receive a package that was short or damaged
which was delivered by a freight company, you must sign for
it that way.
Sign the bill of lading as (short) or (damaged) qty?, Item?,
Description?, Type damage?, Etc.
Please make sure that the driver acknowledges the situation,
in writing on the bill of lading or else B&J
proceed in helping you with a claim on the product. The freight
carriers are very specific on this matter. If your package
has been shipped to you from B&J
has become lost by one of the carriers, then a "tracer" must
be started on the item/package.
Products, unfortunately, is at the mercy of the carriers in
these situations and our hands are tied.
We must abide by the rules of the carrier under these circumstances.
A certain number of days are allowed for the carrier to attempt
to locate and deliver the package. If this cannot be completed,
then a claim will be opened and B&J
will be given permission by the carrier to reship to you.
It is not B&J
fault that the carrier lost your package. In an effort to
eliminate this situation we attempt to ship only with the
most reputable carriers available.
The information contained on our website is for general information
purposes only. The information is provided by B&J
Golf Books and whilst
we endeavor to keep the information up-to- date and correct,
we make no representations or warranties of any kind, express
or implied, about the completeness, accuracy, reliability,
suitability or availability with respect to the website or
the information, products, services, or related graphics contained
on the website for any purpose. Any reliance you place on
such information is therefore strictly at your own risk.
2. In no event will we be liable for any loss or damage including
without limitation, indirect or consequential loss or damage,
or any loss or damage whatsoever arising from loss of data
or profits arise out of, or in connection with, the use of
our services or products.
3. Every effort is made to keep the marketing up and running
smoothly. However, B&J
Golf Books takes no responsibility
for, and will not be liable for, the website or service being
temporarily or permanently unavailable due to technical or
legal issues beyond our control.
This page outlines B&J
Golf Books policy
concerning your privacy.
1. What sort of information is collected from me on this site?
If you send me feedback using the website's contact form,
you will be asked for your email address so that I can reply
If you use our online form, the information collected is used
specifically for your website details, domain registration
2. What is done with my email address?
It will be used to reply to your messages, send requests
or information. That's it.
3. Do you sell my email address to any third party?
No. I adhere to a strict privacy and no spam policy.
4. Do you store cookies in my web browser?
of serving advertisements.